Main servername not reachable, all other hosted sites reachable.

DamienWebb

• November 04, 2013 06:56

Hello, recently I moved my box and am having some issues. I installed cpanel, everything was great then I noticed my main website was not reachable aka the non cpanel/whm login which would be "domain.com" for example. However at that time the "alpha.domain.com" was reachable and useable. Now, after having some issues with the DNS which is all resolved, I can't get to my WHM/Cpanel, or even the main website that runs the WHM/Cpanel. I believe I completely messed up my hosts file, and rebuilding it hasn't worked. I am running WHM/Cpanel on the root IP of the box, and I am trying to run the main website on a different IP that is on the same box because I have SSL'd my WHM & Cpanel login, and I have another SSL for my main site. Now, all that being said every single other site hosted on the box is reachable, and has no issues. httpd.conf issue? /etc/hosts issue? What am I over-looking?! Thanks for any responses.

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  DamienWebb

  • November 04, 2013 12:06

  (Sorry for the double post) Forgot to note: When I edit my hosts file on my local machine aka "C:\Windows\System32\drivers\etc\hosts" And put in... 0.0.0.0 alpha.domain.com 0.0.0.0 alpha.domain.com:2083 0.0.0.0 alpha.domain.com:2087 It goes straight to my WHM/cpanel, and I can use it then.

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  cPanelMichael

  • November 04, 2013 16:12

  Hello :) First, check to make sure you have no firewall rules blocking access to your server. Also, try accessing cPanel/WHM directly over the IP address to see if that makes a difference. Thank you.

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  DamienWebb

  • November 04, 2013 22:09

  That's not causing this issue.

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  cPanelMichael

  • November 05, 2013 14:41

  [quote="DamienWebb, post: 1497192">That's not causing this issue.
  To confirm, you can not access cPanel/WHM over the IP address either? Thank you.

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  DamienWebb

  • November 05, 2013 20:01

  Whenever I use the IP it goes to apache's default page. Whenever I use the IP:2087 it doesn't goto the WHM/Cpanel it goes to domain.com:2087, not alpha.domain.com:2087 (which is my WHM/Cpanel).

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  DamienWebb

  • November 05, 2013 23:31

  Okay I finally got it fixed... now my main domain on it's own IP is redirecting to the default page for apache. The DocumentRoot /home/%user%/public_html/ is correct. Any ideas?

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  DamienWebb

  • November 06, 2013 00:23

  I fixed it, please lock this thread. Thanks!

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  cPanelMichael

  • November 06, 2013 14:14

  It's normal for a shared IP address to load the default cPanel page. An IP address will only load website content if it's a dedicated IP address for an account. You can modify the settings under the "Redirection" tab in "WHM >> Tweak Settings" to change the redirection behavior when accessing cPanel/WHM/Webmail. Thank you.

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