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SVG images blocked under Roundcube

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3 comments

  • cPanelMichael
    Hello :) This could be a limitation of Roundcube itself. Feel free to open a support ticket so we can take a closer look: Submit A Ticket You can post the ticket number here so we can update this thread with the outcome. Thank you.
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  • ansgarat
    I tried to submit a ticket, but got an SQL error when creating a new account: "DBD::mysql::st execute failed: INSERT command denied to user 'support'@[ip_address] for table 'groups' at /home/support/commonlib//Manage/Group.pm line 50". It said to send the error to bytes@cpanel.net, which I did, but the message got returned with "550 No such address here". So I'm back trying to tackle this on the forum. The svg problem is not a Roundcube limitation. The svg images work properly under Roundcube if not accessed via cPanel. To see the problem first hand, copy two images, png and svg to: /usr/local/cpanel/base/3rdparty/ Now log in to cPanel and try to view them: /https://[domain]:2096/cpsessxxxxxxxxx/3rdparty/image.png /https://[domain]:2096/cpsessxxxxxxxxx/3rdparty/image.svg The png image will view properly while the svg image will generate a 404 page. We need to find a fix for this asap, it's crucial to our business.
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  • Infopro
    Sorry to hear you had an issue with logging into the ticket system. Please give it another go when you have a moment. Thanks!
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