Unable to login to the mailing list administrator interface.

psrsathish

• November 12, 2013 02:00

I've a cpanel WHM 11.38.0 (build 13), The issue is we're unable to login to particular mailing list admin interface. The error "Authorization failed" is occurring whenever if I tried to login to the mailing list administrator interface. But I am able to login to the other mailing list admin interface within the same domain successfully. So the issue is persisting or a single mailing list alone. I've check by executing "check_perms" under "/usr/local/cpanel/3rdparty/mailman/bin" to find any permission error but the result is good No problems found. But still the issue persists. I've tried resetting the mailing list admin password too but no luck.

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  cPanelMichael

  • November 14, 2013 13:31

  Hello :) I recommend updating your version of cPanel to the latest available on your build tier via: /scripts/upcp --force
  If the issue persists, please open a support ticket so we can take a closer look: Submit A Ticket You can post the ticket number here so we can update this thread with the outcome. Thank you.

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