[case 82857] Can't call method "running" on an undefined value at bin/update_db_cache line 256.

syswperu

• November 12, 2013 17:53

when I tried to access my web page, showed me the following error: "Database connection error: bla bla bla" The problem was repaired after entering to my WHM and restarting my MySQL service. Also, I have recivied an email from Cron Daemon Subject: Cron /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache Message: Can't call method "running" on an undefined value at bin/update_db_cache line 256. I have not configured nothing in my server. What happened? :confused: :confused: :confused: :eek:

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  ravi9

  • November 13, 2013 07:29

  re: [case 82857] Can't call method "running" on an undefined value at bin/update_db_cache line 256. Is you problem solved or you are still facing database problem?? If that was temporary, that can happen because of many reason.

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  cPanelMichael

  • November 13, 2013 12:51

  Hello :) Please run the following command manually and let us know if there is any error output: /usr/local/cpanel/scripts/update_db_cache
  Thank you.

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  syswperu

  • November 13, 2013 19:23

  Re: [case 82857] Can't call method "running" on an undefined value at bin/update_db_cache line 256. [quote="cPanelMichael, post: 1506331">Hello :) Please run the following command manually and let us know if there is any error output: /usr/local/cpanel/scripts/update_db
  Thank you.
  Hi Michael, I have run the command : /usr/local/cpanel/scripts/update_db
  and the output is: -bash: /usr/local/cpanel/scripts/update_db: No such file or directory [COLOR="silver">- - - Updated - - - Also, I have run the command /usr/local/cpanel/scripts/update_db_cache and no shows any problem. PD: The problem was temporary. Now my server is running without any problem. [COLOR="silver">- - - Updated - - - what happened? God only knows. :(

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  cPanelMichael

  • November 14, 2013 15:48

  Yes, I have corrected my previous post. The full path to the script was cut off. It should be: /usr/local/cpanel/scripts/update_db_cache
  I am happy to hear it's now working well for you. Feel free to contact us if the issue happens again. Thank you.

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