Account Creation Status: failed (Sorry, a passwd entry for that username already exists.)

hamed5034

• December 01, 2013 23:30

Hello, I want to transfer an account from a cPanel server to another one. I am seeing this error: Account Creation Status: failed (Sorry, a passwd entry for that username already exists.) what should I do? Regards Hamed

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  cPanelMichael

  • December 02, 2013 15:20

  Hello :) It looks like an account with that username already exists on the destination server. Try using a different username in the "Local Username" field when transferring the account. Or, terminate/modify the existing username on the destination server. Thank you.

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