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cPanel Update Stuck / Failed - Help

eglwolf
Here is the log from the recent update attempt by cPanel. Can anyone help on what needs to be one to fix this? Stale PID file '/var/run/upcp.pid' (pid=13777) ---------------------------------------------------------------------------------------------------- => Log opened from cPanel Update (upcp) - Slave (5386) at Thu Dec 5 07:12:58 2013 [20131205.071258] Detected cron=0 (SSH connection detected) [20131205.071258] 1% complete [20131205.071258] Running Standardized hooks [20131205.071259] 2% complete [20131205.071259] mtime on upcp is 1386160812 (Wed Dec 4 04:40:12 2013) ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow (5388) at Thu Dec 5 07:13:00 2013 [20131205.071300] Detected version '11.40.0.26' from version file. [20131205.071300] --force passed on command line. Upgrade will disregard update config settings. [20131205.071300] Using mirror '208.43.129.162' for host 'httpupdate.cpanel.net'. [20131205.071300] Target version set to '11.40.0.26' [20131205.071300] Checking license [20131205.071301] License file check complete [20131205.071301] Checking that the RPM DB is OK... [20131205.072301] TIMEOUT: RPM DB is not responding after 10 minutes. [20131205.072301] E Blocker found: Your RPM database appears unstable. It is not possible at the moment to install a simple RPM. [20131205.072301] W An attempt to up/downgrade to 11.40.0.26 was blocked. Please review blockers. => Log closed Thu Dec 5 07:23:01 2013 [20131205.072301] 17% complete => Log closed Thu Dec 5 07:23:02 2013 ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/maintenance (6703) at Thu Dec 5 07:23:02 2013 [20131205.072302] 21% complete [20131205.072302] Purging cpupdate.conf of invalid entries [20131205.072303] Processing: Assuring needed symlinks in 3rdparty/bin are in place. [20131205.072303] - Processing command `/usr/local/cpanel/scripts/link_3rdparty_binaries` [20131205.072303] Processing: Setting clock [20131205.072303] - Processing command `/usr/local/cpanel/scripts/rdate` [20131205.072303] 22% complete [20131205.072303] Processing: Checking for immutable files [20131205.072303] - Processing command `/usr/local/cpanel/scripts/check_immutable_files` [20131205.072303] [6710] Not testing for immutable files, because the test was last run approximately 8 days ago (less than 10 days) [20131205.072303] 23% complete [20131205.072303] Processing: Checking CloudLinux installation [20131205.072303] - Processing command `/usr/local/cpanel/bin/cloudlinux_update` [20131205.072303] Processing: Checking for corrupt my.cnf and fixing if needed [20131205.072303] - Processing command `/usr/local/cpanel/scripts/autorepair mysqlconfopenfileslimit` [20131205.072303] [6725] Requesting script ... Done [20131205.072303] [6725] Auto Repair is running......Auto Repair is done. [20131205.072303] Processing: Updating system packages [20131205.072303] - Processing command `/usr/local/cpanel/scripts/rpmup` [20131205.072404] [6727] checkyum version 21.1

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  • cPanelMichael
    Hello :) It looks like your RPM database is not responding: [QUOTE]TIMEOUT: RPM DB is not responding after 10 minutes.
    Look for any stale RPM and YUM processes with commands such as: ps aux|grep rpm ps aux|grep yum
    Use the "kill" command to terminate any processes that you are not actively running. Then, rebuild the RPM database via: mkdir /root/old_rpm_dbs/ mv /var/lib/rpm/__db* /root/old_rpm_dbs/ rpm --rebuilddb
    Proceed to attempt another cPanel update if this completes successfully: /scripts/upcp --force
    Thank you.
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