Unable to connect

darknez

• December 06, 2013 22:38

Hi I have just purchased a license of Cpanel from Buycpanel.com and after that i just run the following command to update the license on my server /usr/local/cpanel/cpkeyclt
Now when i am trying to connect to my server then i am getting Unable to connect error message in browser. I tried http and https both the way. I have disabled IPTABLES also but still the problem is coming. Can anyone please help me to resolve this issue? Thanks

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  BCP-Kevin

  • December 07, 2013 15:53

  Hey darknez, have you submitted a technical support ticket with us? If not please go to your client area and send us a support ticket. Thank you

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  cPanelMichael

  • December 09, 2013 12:36

  [quote="darknez, post: 1523891">Now when i am trying to connect to my server then i am getting Unable to connect error message in browser. I tried http and https both the way. I have disabled IPTABLES also but still the problem is coming.
  Hello :) I'm not sure a license update would cause this behavior. Are you only unable to connect to the cPanel services, or is access to your server's IP address refused for any service? Thank you.

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