Subdomain not resolving (WHM Noob)

skerwin

• December 09, 2013 11:44

Hello. I had an account with Lunarpages, that only had cpanel access, not WHM. i had a domain on 123reg, pointed it to lunapages servers, it appeard in my domain list in cPanel, went to subdomain. Created a subdomain, put a random index.html file in that subdomain location, went to a browser and it was there. Instantly it worked. all is fine. I bought a new dedicated server hosting, pointed the domain to their nameservers. (same as i did with lunarpages) But my company has just bought a new unmanaged dedicated server with WHM+cPanel i don't know alot about WHM, but ive managed to setup a user with my desired domain (shopbravado.co.uk) i then go into the cPanel and the default domain is shopbravado.co.uk (which is what i wanted) if i put a index.html file in the public_html document root, and visit .<

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  cPanelMichael

  • December 10, 2013 12:56

  Hello :) Have you checked to ensure your domain name uses name servers associated with the IP addresses added to your cPanel server? Have you created the name servers at the domain registrar so you can assign them to the domain name? Thank you.

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