WHM/cPanel access problems

hessczoo

• December 09, 2013 20:13

Hi, I can access cPanel/WHM from my IP address, no problem. However when I try to access it with my FQDN, which has an A entry, it won't let me in. I can do a nslookup, and the domain resolves. Is there a setting I need to set to allow me in with this hostname? Thanks!

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  cPanelMichael

  • December 10, 2013 12:51

  Hello :) It sounds like this is a DNS cache issue. Does it bring up the authentication prompt for the cPanel service, or does the hostname itself fail to resolve for any service (e.g. Apache)? Thank you.

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