suPHP 500 Internal Error

proogammer

• December 12, 2013 07:32

Hi, Some of the domains give 500 internal server error, and changing the php handler from suPHP to DSO fixes the issue. When suPHP hander is on error_log gives following error [QUOTE][Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] SoftException in Application.cpp:602: Could not execute script "/home/username/public_html/index.php" [Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] Caused by SystemException in API_Linux.cpp:465: chdir() failed: No such file or directory [Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: index.php [Thu Dec 12 14:17:49 2013] [error] [client xxx.xxx.xxx.xxx] File does not exist: /home/username/public_html/500.shtml
Any idea how to fix it?

• 

  cPanelPeter cPanel Staff

  • December 12, 2013 14:32

  Hello, That is usually related to a permissions/ownership issue. suPHP requires that the files are owned by the user name. Permissions on php files should also be set to 644 (-rw-r-r-) If you like, you can have one of our technical analysts investigate this for you. Just open up a ticket using the link in my signature.

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