Restoring a legacy backup for one user?

peter-wetink

• December 16, 2013 11:16

Hi all, I am a little new to this so please be gentle :) I have recently had a user accidentally delete all of her mail apart from around 30 unread messages from her inbox. I didn't set our WHM server up but have discovered that it is using the legacy backup system, I pulled all of the emails out of her monthly personal folder (/home/backup/cpbackup/monthly/account name/homedir/mail/domain/email account) and FTP'd them to my local machine. I know that all of the mails are stored in the /cur folder but these files are named in a VERY different way to those that are in her live inbox; for instance: Live server file name 102EGN~O Backup file name 1314785483.H165746P19453.servername.co.uk,S=23635/2,Sb Am I OK just to merge the folders (only adding new or files with different file names) or do I have do something to else to put the old emails into her inbox? Thanks in advance

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  cPanelMichael

  • December 16, 2013 17:51

  Hello :) The format used in the file names from the backup archive look like the standard format used with maildir. Assuming you are not using a custom mail server, you can restore those files to the appropriate directory. You may also want to run the following command after moving the files: /scripts/mailperm $username
  Thank you.

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  peter-wetink

  • December 17, 2013 08:52

  Thanks Michael, For my total clarification when you say "restore" do you mean I can just FTP these files into her personal folder? I don't have to use any functionality of WHM to do so? I won't end up with duplicate mail or anything if I do so?

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  cPanelMichael

  • December 17, 2013 13:11

  Yes, you can upload the individual emails to the appropriate directory. Any files that already exist should prompt you with an overwrite notice. Thank you.

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  peter-wetink

  • December 17, 2013 19:19

  Thanks Michael. I have copied the backup onto the server but have discovered a bit of a problem, I know have too many levels on inbox! Rather than just going: - Inbox - Sent - Folders I now have - Inbox - INBOX - INBOX - Deleted - Deleted - Junk - Trash - Sent Without folders, is there anyway that I can get the folder structure back to how it used to be? I ran the mailperm script as you said but it didn't flag anything up or make any sign this was an issue.

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