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FormMail getting 'The connection was reset'

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3 comments

  • cPanelMichael
    Hello :) Could you run EasyApache to ensure you are using the most recent version of Apache available? It shows version 2.2.22 whereas version 2.2.26 is available. Also, are you positive there are no entries in /usr/local/apache/logs/error_log regarding this issue? Thank you.
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  • arvin1844
    Hello, Yes, its sure that there is nothing on apache error log. Are you sure that we need upgrade apache to 2.2.26 for fixing this? [quote="cPanelMichael, post: 1534302">Hello :) Could you run EasyApache to ensure you are using the most recent version of Apache available? It shows version 2.2.22 whereas version 2.2.26 is available. Also, are you positive there are no entries in /usr/local/apache/logs/error_log regarding this issue? Thank you.
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  • cPanelMichael
    [quote="arvin1844, post: 1534321">Yes, its sure that there is nothing on apache error log. Are you sure that we need upgrade apache to 2.2.26 for fixing this?
    I found a similar instance of this issue and running EasyApache resolved the problem. However, more likely, there are some custom settings or restrictions you have in-place that is resetting the connection. You are welcome to submit a support ticket and have us take a closer look. Post the ticket number here so we can update this thread with the outcome. Thank you.
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