Migrated accounts not setting quota

sozotech

• December 26, 2013 12:19

I am in the process of migrating accounts from and old server to the new one. I have the hosting plans setup on the new server but when I migrate accounts it does not set the quota. All of the migrated accounts show "unlimited" for quota but do show the proper plan when I list the accounts. If I click on Change Plan and upgrade the plan to what it is already set to then the quota shows up properly. Ideas? Thanks, Eric

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  cPanelMichael

  • December 26, 2013 17:25

  Hello :) Try running the following command: /scripts/resetquotas
  This should reset all accounts to the quota defined in their assigned packages. Thank you.

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  sozotech

  • December 28, 2013 00:14

  I tried running this command but it didn't seem to help. I checked the package on one of the accounts that didn't work (/var/cpanel/packages/PACKAGENAME) and it has QUOTA=40000. Any more ideas? Thanks, Eric

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  cPanelPeter cPanel Staff

  • December 28, 2013 14:22

  Hello, Please open a support ticket using the link in my signature. One of our technical analysts will investigate this for you. Please post the ticket number here in this thread so we can update it accordingly.

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