Backup not replacing older backups

Gauravk

• December 27, 2013 03:49

Since some time, i think after the new version of backup (not legacy) introduce my backups aren't getting replaced automatically as it used to be before. I have 15 gb external backup space and each day backup size around 2 gb, so after every 6-7 days i need to manually delete the older backup. I have checked the the backup configuration and selected to retain 3 days backup only. I tried changing this to 1 day even and cpanel is still not deleting older backup. I even deleted whole config and started new config of backup but still same. I even switched to legacy backup, but still same. Please help sort this problem, thanks in advance.

• 

  cPanelMichael

  • December 27, 2013 13:37

  Hello :) Could you review the backup logs in /usr/local/cpanel/logs/cpbackup to see if backups are completing successfully? Also, check the same logs to see if you notice any messages about the retention process failing. Thank you.

  0
• 

  Gauravk

  • December 27, 2013 14:41

  Thanks Michael, Backup is doing absolutely fine and transferring the compressed file to remote server also absolutely fine. Just checked today morning log and all looks good and in end it says this: [backup] pruning backup directory: /backup/2013-12-26 But i can still see the 26 dec backup retained as well, whereas i unchecked the retention totally in backup config (for testing).

  0
• 

  cPanelMichael

  • December 27, 2013 16:09

  Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

  0
• 

  Gauravk

  • December 28, 2013 08:43

  I have opened the support ticket. Your Request id is: 4431095.

  0
• 

  cPanelMichael

  • December 30, 2013 16:24

  To update, our analysts determined this was related to the following thread: [Case 72777] Pruning Remote Backups Fails Thank you.

  0

Please sign in to leave a comment.