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unable to access whm from IP

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5 comments

  • cPanelMichael
    Hello :) Try accessing your server via SSH and ensure there are no iptables firewall rules active that are blocking connections to your cPanel/WHM services. You may need to consult with your provider if you are unable to access the server via SSH. Thank you.
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  • mojamoi
    is there any problem f i delete all existing iptables rules
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  • cPanelMichael
    [quote="mojamoi, post: 1538892">is there any problem f i delete all existing iptables rules
    Rather than deleting the rules, you could simply save the rules and temporarily stop the "iptables" service. EX: /etc/init.d/iptables save /etc/init.d/iptables stop
    Note that you should ensure you are not using a third-party firewall such as CSF before running the above commands. Thank you.
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  • mojamoi
    csf is there . what should i do since csf is tehre should i first stop csf then stop iptables
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  • cPanelMichael
    Try stopping CSF to see if that makes a difference. Thank you.
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