Bulk mail lost

pachiko

• January 05, 2014 04:10

Hello, I have some strange problem I have two constumers that have domain A and domain B when sending mail from domain A to domain B, its ok ( webmail, outlook) But the client domain A send bulk mail to handred domains in the same time, ( domain B included), the domain B doesnt receive the mail, We have checked the data base and the mail address is correct. any ideas? what i have to check. Waiting your replies. Thank you.

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  cutehosting4u

  • January 05, 2014 12:58

  Hey May be client account compromised or using script which should be sending multiple mails at a time?, you should check header of mails, Hope, you will get exact reason .

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  cPanelPeter cPanel Staff

  • January 05, 2014 14:36

  Hello, You should check the /var/log/exim_mainlog for errors.

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  pachiko

  • January 06, 2014 07:27

  Hello, What i find in /var/log/exim_mainlog 2014-01-05 11:06:11 1Vzkax-0006ND-Sq <= user1@myserver.com U=user1 P=local S=642913 id=NDgzNDk5NwAC1868Y55BAMTM4ODkxNjM3MTI0NDgw@www.user1.com T="Revue de presse du 05/01/2014" for abcd@user2.com 2014-01-05 11:06:25 1Vzkax-0006ND-Sq => abcd R=virtual_user T=virtual_userdelivery 2014-01-05 11:06:25 1Vzkax-0006ND-Sq Completed The user1 send mail to user2 Waiting for your reply, I am stuck with this problem. Thank you.

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  cPPhilS

  • January 06, 2014 09:59

  Hello, The transaction log provided indicates that the delivery from user1@myserver.com to abcd@user2.com was successful, contrary with the described problem. Perhaps this was the log from the successful attempt? What do the logs show from the failed attempt?

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