Does cPanel/WHM require manual restart after power cycle?

ameisez

• January 12, 2014 07:53

Hi, I just got my first hand on my own unmanaged WHM/cPanel on CentOS 6. It has just been installed. It seems all is well and OK but when I did a power cycle on my server, I can't connect to WHM anymore. I can connect via putty but not on WHM. Makes me think if WHM is starting automatically with the OS? I paid my host to install it for me one time fee and apply the license I bought from them. Now they said I am on my own. That is why I landed here seeking for help. Thanks

• 

  cPanelPeter cPanel Staff

  • January 12, 2014 20:27

  Hello, Please type the following command: # ps auxfwww | grep cpsrvd If cpsrvd is running, then cPanel loaded. If it's not running, then you can try to type: # service cpanel start It may also be related to your firewall. Please see if ports 2087 and 2083 are open (2087 is for WHM and 2083 for cPanel).

  0
• 

  ameisez

  • January 12, 2014 20:57

  This is what I get. cpsrvd (pid 5839) is running... entropychat is stopped stunnel is stopped qrunner is stopped How can I check if port is open or not? And it is not, How can I open. Sorry for the dumb question. This is my first time having my unmanaged CentOS running WHM. I have long experience managing WHM and cPanel accounts but never from SSH shell. Thanks

  0
• 

  cPanelMichael

  • January 13, 2014 19:19

  Hello :) Please review the following documentation regarding your system's firewall rules: Deactivate default firewall and check for updates It's likely the default firewall rules are blocking access to cPanel/WHM. You should install a third-party firewall management utility such as CSF to manage your firewall rules if you are not comfortable doing so. Thank you.

  0

Please sign in to leave a comment.