Not Receiving Emails to Local Domain

Hello, I have a problem with receiving emails send from the server to one of the server account domains. For example: Sent From: root@hostname.co.uk Sent To: email@localdomain.co.uk I have ran the following command: exim -v -odf email@localdomain.co.uk The results of this are:


OG: MAIN
  cwd=/root 4 args: exim -v -odf email@localdomain.co.uk
Hello
LOG: MAIN
  <= root@hostname.co.uk U=root P=local S=370
LOG: MAIN
  cwd=/var/spool/exim 5 args: /usr/sbin/exim -v -odi -Mc 1W32A8-0004EU-4V
delivering 1W32A8-0004EU-4V
Connecting to mail.localdomain.co.uk [00.000.00.00]:25 ... connected
  SMTP<< 220 mail38.domain.co.uk ESMTP Exim Tue, 14 Jan 2014 11:28:12 +0000
  SMTP>> EHLO hostname.co.uk
  SMTP<< 250-mail38.domain.co.uk Hello 056379.vps-10.com [00.000.00.00]
         250-SIZE 31457280
         250-8BITMIME
         250-PIPELINING
         250-AUTH PLAIN LOGIN CRAM-MD5
         250-STARTTLS
         250 HELP
  SMTP>> STARTTLS
  SMTP<< 220 TLS go ahead
  SMTP>> EHLO hostname.co.uk
  SMTP<< 250-mail38.domain.co.uk Hello 056379.vps-10.com [00.000.00.00]
         250-SIZE 31457280
         250-8BITMIME
         250-PIPELINING
         250-AUTH PLAIN LOGIN CRAM-MD5
         250 HELP
  SMTP>> MAIL FROM: SIZE=1402
  SMTP>> RCPT TO:
  SMTP>> DATA
  SMTP<< 250 OK
  SMTP<< 250 Accepted
  SMTP<< 354 Enter message, ending with "." on a line by itself
  SMTP>> writing message and terminating "."
  SMTP<< 250 OK id=1W32AG-0004AW-OE
  SMTP>> QUIT
LOG: MAIN
  => email@localdomain.co.uk R=lookupuser T=local_devliery H=mail.localdomain.co.uk [00.000.00.00] X=UNKNOWN:DHE-RSA-AES256-SHA:256 C="250 OK id=1W32AG-0004AW-OE"
LOG: MAIN
  Completed

It does not look like there is anything wrong, but I am not receiving the emails. I also tried changing to remote_smtp but still have not received any emails. Any suggestions to what is wrong? Thanks Robert

cPanelMichael

January 14, 2014 17:00

Hello :) Try searching for the message in /var/log/exim_mainlog using the "exigrep" utility. Do you notice any specific failure messages? Thank you.

robertyffe

January 15, 2014 15:10

I have done a search through the log and this is what it tells me: 2014-01-15 01:20:59 1W3FAB-0001dj-1U <= nobody@hostname.co.uk U=nobody P=local S=10160 T="Title: New Order # 100002912" for customer@email.com email@localdomain.co.uk 2014-01-15 01:20:59 1W3FAB-0001dj-1U => wwwwaver R=localuser T=local_delivery 2014-01-15 01:21:04 1W3FAB-0001dj-1U => customer@email.com R=lookuphost T=remote_smtp H=extmail.email.com [00.0.00.000] X=TLSv1:DHE-RSA-AES256-SHA:256 C="250 2.0.0 E1M01n00z3iggVF011M29B mail accepted for delivery" 2014-01-15 01:21:04 1W3FAB-0001dj-1U Completed Doesn't show any errors however it does not show any success messages either. It is sending to the customer email fine. Thanks Robert

January 15, 2014 16:07

The logs you provided show the message was successfully delivered. Is it not showing up in your client? Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

Not Receiving Emails to Local Domain

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