backup questions

arjanvr

• January 15, 2014 14:31

Hello, I see legacy backup is disabled and normal backup is active. Do I have to choose between the two or can I have them both backup at the same time. And is this usefull? Also, I enabled backup for all existing accounts but when my client create a new account on his reseller package it is not automaticly added to the backup sequence and i have to do this manually. Is it possible to have new domains automaticly included or do I have to add it every time a new domain is added to the server? Thank you

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  cPanelMichael

  • January 15, 2014 19:36

  Hello :) 1. While it's possible to enable both backups and legacy backups, I suggest only using the new backup system unless you have a specific requirement involving the legacy system. 2. I could not reproduce this behavior. Could you verify the version of cPanel installed on your system? EX: cat /usr/local/cpanel/version
  Thank you.

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  arjanvr

  • January 15, 2014 21:09

  [quote="cPanelMichael, post: 1549922"> 2. I could not reproduce this behavior. Could you verify the version of cPanel installed on your system? EX: cat /usr/local/cpanel/version
  Thank you.
  The version is 11.40.1.9 Thank you

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  cPanelMichael

  • January 16, 2014 15:10

  Could you open a support ticket using the link in my signature so we can attempt to reproduce this issue on your system? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  arjanvr

  • January 16, 2014 17:20

  Will do that.. Thanks

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