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Installed SSL for server Manage Service SSL Certificates now cPanel/WHM Services Fail

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3 comments

  • Sys Admin
    Are you able to access WHM at
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  • cPanelMichael
    Hello :) Have you tried restarting cPanel again via the command line? EX: service cpanel restart
    Also, you can backup and remove the existing certificate data for cPanel/WHM from the following directory: /var/cpanel/ssl/cpanel/
    Then, regenerate a self-signed certificate via: /usr/local/cpanel/bin/checkallsslcerts
    This should allow you to determine if the SSL certificate you installed is invalid. Thank you.
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  • WebzPro
    Thank you for the reply problem has been sorted. There was an error with the private key in all pems, we recreated them again, and it worked. It seems that both WHM and we the first time, somehow created pems with some error in private key part. Not sure why both WHM and I can't create private keys properly. I had to recreate a private key file, by outputting the content of ftp pem file to the key files, and then deleting everything after the -----END RSA PRIVATE KEY----- line. With that being said the new SSL was set up properly through WHM, Manage Service SSL Certificates for all four services at the same time. After installing hundreds of SSL plus installing SSL's on servers for the server services I have never had this happen.
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