cPanel account missing in WHM
Hi all,
This is a bit of an unusual and long problem so I'm hoping there is something really simple that im missing to fix this. Any help is appreciated :)
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I am moving servers and created a full cPanel backup and moved it over from the old server into the home directory of the new server. I accessed the server via SSH as a root user and restored the package using the /scripts/restorepkg command. Everything validated and seemed to be fine. If I log into cPanel as the reseller I can "Switch Accounts" to the newly created account and also access the content by going to
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Hello :) Are you able to view the account under "List Accounts" in Web Host Manager if you are logged in as "root" instead of the reseller username? It seems like the issue here is likely the ownership of the account. You can modify it so it's owned by the reseller via: "WHM Home " Account Functions " Modify an Account" Thank you. 0
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