CNAME error - redirects to main domain

botterm

• January 20, 2014 01:05

Although it says cname error it is probably something i'm doing wrong. Cpanel is handling my dns, i have a domain "mydomainname.com" I resel stuff on this domain and users can access their own panel like: myname.mydomainname.com Coming from ispconfig ( cpanel is my new setup ), I simply add the cname: myname.mydomainname.com 3600 TTL resellers.someotherdomain.com When accessing this subdomain, it defaults to mydomainname.com and simply refuses to go to resellers.someotherdomain.com Everything on resellers.someotherdomain.com has been setup correctly since it is working on my old ispconfig server. Can anyone tell me where I'm going wrong here? Thanks in advance.

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  cPanelMichael

  • January 20, 2014 16:21

  Hello :) What method are you using to add the new CNAME entry? Make sure that you add a period to the end of the destination entry. Here is an example based on your description: myname 3600 IN CNAME resellers.someotherdomain.com.
  Thank you.

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