[Case 87561] cPanel backup problem

nyanhost

• January 19, 2014 01:18

When I click to - Download a backup of MySQL database, then receive error: Internal Server Error 500 Can't locate XML/Simple.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/perl/_diet /usr/local/cpanel/Cpanel/CPAN/overload/__Time /usr/local/cpanel/Cpanel/CPAN/overload/__File__GlobMapper /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/perl /usr/local/cpanel /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/C220 /usr/lib/perl5/5.6.2/x86_64-linux /usr/lib/perl5/5.6.2/x86_64-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl . /usr/lib/perl5/5.6.2/x86_64-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/x86_64-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/API.pm line 23. cpsrvd/11.41.0.2
How to fix it?

• 

  dalem

  • January 19, 2014 14:21

  install the missing perl module perl -MCPAN -e 'install XML::Simple'

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• 

  cPanelMichael

  • January 20, 2014 15:42

  Hello :) There is an internal case open to address this issue. For reference, the case number is 87561. You can review the change log to determine when a resolution for this issue has been implemented: cPanel 11.42 Change Log Thank you.

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