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Sites redirect to secondary IP

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8 comments

  • HostingH
    Hello, Have you added additional IP through whm? Please recheck your main shared IP and dedicated ips configuration in WHM >> basic setup. Also try to rebuild IP pool and httpd,conf Thanks,
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  • cPanelMichael
    Hello :) You can review the IP address that's assigned to an account under "List Accounts" in Web Host Manager. Could you elaborate on the nature of the redirect that occurs? Thank you.
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  • Zurrie
    Hello all, i did review it on the right place with the main IP on cPANEL, i think already fix it. And now which make me curious some of the website now [website a] redirect into another website [website b] always... Regards, Zurrie
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  • cPanelMichael
    Have you setup redirects, or are there redirect rules within the .htaccess files within these accounts? Thank you.
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  • Zurrie
    [quote="cPanelMichael, post: 1553421">Have you setup redirects, or are there redirect rules within the .htaccess files within these accounts? Thank you.
    Nope, this is happen after i add new IP on the system then restart. the config above. im pretty sure didnt touch any configuration beside ifcfg.* files. and this is happen only to few domains only. Regards, Zurrie
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  • cPanelMichael
    Could you open a support ticket using the link in my signature so we can take a closer look and reproduce the issue you are describing? You can post the ticket number here so we can update this thread with the outcome. Thank you.
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  • Zurrie
    Hello, it seems already fix, the problem because due to DNS Cache on my ISP, i have to use another ISP to check the current situation. Thanks for the reply all. Regards, Zurrie
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  • cPanelMichael
    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
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