Sites with ioncube not working

btstelecom

• January 22, 2014 04:15

Hello, Recently ive notice that all sites with ioncube are not working, even if ioncube seems to work. I have no errors in logs, just getting "The connection was reset" when i try to access it . I tryed to update ioncube and recomplile apache with php, but still no success. my php version : PHP 5.3.28 (cli) (built: Jan 22 2014 11:24:37) Copyright (c) 1997-2013 The PHP Group Zend Engine v2.3.0, Copyright (c) 1998-2013 Zend Technologies with XCache v3.0.3, Copyright (c) 2005-2013, by mOo with the ionCube PHP Loader v4.4.1, Copyright (c) 2002-2013, by ionCube Ltd., and with Zend Guard Loader v3.3, Copyright (c) 1998-2010, by Zend Technologies with XCache Cacher v3.0.3, Copyright (c) 2005-2013, by mOo with Suhosin v0.9.33, Copyright (c) 2007-2012, by SektionEins GmbH Any ideea where i should start looking ?

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  Sreejit

  • January 22, 2014 11:20

  Create a phpinfo file and check which php.ini is loaded. It may not be loading server php.ini when accessed via web.

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  btstelecom

  • January 22, 2014 11:41

  Already did that, and its ok and has ioncube loaded.

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  fabin

  • January 22, 2014 11:47

  Did you make any changes recently in PHP, like adding any new PHP module esp encoders/caching systems?

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  btstelecom

  • January 22, 2014 11:53

  I dont remember to do any major changes recently, but i can recompile without Xcache if u think that can be a issue

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  cPanelMichael

  • January 22, 2014 14:35

  Hello :) You mentioned there were no log entries when you receive the "Connection Reset" message. Did you check the Apache error log (/usr/local/apache/logs/error_log) and any error_log files within the accounts? Thank you.

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  btstelecom

  • January 22, 2014 19:54

  Hey, yes no errors found yet(issue persisting for a few days now), connection reset when i try to access any webpage on my server using ioncube (WHMCS/GameCP) Thank you.

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  cPanelMichael

  • January 22, 2014 20:03

  [quote="btstelecom, post: 1554711">Hey, yes no errors found yet(issue persisting for a few days now), connection reset when i try to access any webpage on my server using ioncube (WHMCS/GameCP) Thank you.
  You referenced cPanel plugins here. cPanel uses an internal PHP that is separate from your system's PHP. Thus, ensure you have selected Ioncube for cPanel PHP Loader under the "PHP" tab in "WHM Home " Server Configuration " Tweak Settings". Thank you.

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  btstelecom

  • January 22, 2014 20:17

  Yes its already selected, just ioncube . Sourceguardian and zend are not selected.

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  cPanelMichael

  • January 23, 2014 13:15

  Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  btstelecom

  • January 23, 2014 13:29

  OK ,ticket 4475095 Thank you!

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  cPanelMichael

  • January 23, 2014 17:01

  [quote="btstelecom, post: 1555181">OK ,ticket 4475095 Thank you!
  To update, this issue was resolved by reinstalling IonCube PHP loader to ensure the correct entries were added to the /usr/local/lib/php.ini file. Thank you.

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