SSL issue for www-domain

musti19

• January 26, 2014 06:32

Hello, my ssl certificate for a userdomain is expired, so i uploaded a new one and configured (from same provider) Now only non-www domain works, but www-domain ssl dont work. The browser says, that the certificate is not valid for the non-www domain. Where can be the problem?

• 

  quietFinn

  • January 26, 2014 14:00

  [quote="musti19, post: 1556922">Hello, my ssl certificate for a userdomain is expired, so i uploaded a new one and configured (from same provider) Now only non-www domain works, but www-domain ssl dont work. The browser says, that the certificate is not valid for the non-www domain. Where can be the problem?
  The problem is exactly what you describe: "the certificate is not valid for the non-www domain."

  0
• 

  musti19

  • January 26, 2014 14:15

  but before purchasing and configuring the exactly same product for the domain, it was working. (Rapid SSL) An as i know the SSL-Provider offers support for www and non-www domains.

  0
• 

  cPanelPeter cPanel Staff

  • January 26, 2014 16:52

  Hello, Some SSL Providers don't include www with the origin domain name. Some do. You would need to check with RapidSSL if they provided you with a certificate that handles both with and without the www. Perhaps the last certificate you had from them did include it, and this one doesn't.

  0

Please sign in to leave a comment.