Problem with FTP and PHPmyadmin

frontcode

• January 29, 2014 09:07

Hello i got 2 problems, and don`t know how to fix those problems. problem one is with the ftp account creation ,this happens with all the account that trying to make an FTP account, it gives me an error .but when i reload the page the account is created. See Screenshot FTP Next problem is on one account when he is trying to log in to his phpmyadmin true Cpanel he gets an message on top of the screen, and eventually the page is loading to phpmyadmin. See Screenshot phpMyadmin I hope that someone could help me with this.. Best regards marcel

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  cPanelPeter cPanel Staff

  • January 29, 2014 14:40

  Hello, Please check the permissions on the root (/) directory... # stat /
  It should be 755, if it's 555 or anything else, you need to fix that.

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  frontcode

  • January 29, 2014 15:49

  this is my output: File: `/' Size: 4096 Blocks: 8 IO Block: 4096 directory Device: c0h/192d Inode: 69736433 Links: 24 Access: (0711/drwx--x--x) Uid: ( 0/ root) Gid: ( 0/ root) Access: 2014-01-29 16:25:45.734691160 +0100 Modify: 2014-01-29 16:23:03.689896108 +0100 Change: 2014-01-29 16:23:03.689896108 +0100 can you tel me on what to do know? and how to change that

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  cPanelPeter cPanel Staff

  • January 29, 2014 17:21

  Hello, You should go to your ssh prompt as root and type: # chmod 755 /
  Then see if that solves the problem.

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  frontcode

  • January 29, 2014 17:40

  Thank you so much..that solved the problem for the FTP account. Did you saw the phpMyadmin screenshot..is this normal?

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  cPanelPeter cPanel Staff

  • January 30, 2014 13:26

  Hello, Are you still seeing that error message in PHPMyAdmin after fixing the permissions? If so, please open a support ticket using the link in my signature. I had assumed it was related to the same permissions problem so figured both issues would be fixed with the solution. Once you've opened a support ticket, please post the ticket number here so that we can update this thread accordingly.

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  frontcode

  • January 31, 2014 13:02

  support ticket number: 4515487

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  cPanelMichael

  • January 31, 2014 19:02

  To update, this issue was resolved by removing an old cPsess key from the /var/cpanel/cpses/keys directory. It likely occurred during a tab/browser close instead of a logout. Thank you.

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  frontcode

  • January 31, 2014 19:10

  Thank you Guy`s for helping me to fix this issue..

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