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How to create Reverse PTR Record in cPanel

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5 comments

  • cPanelMichael
    Re: ho to create Reverse ptr Record in Cpanel Hello :) You will need to contact your data center or hosting provider and request they setup RDNS for your IP addresses. You can only add these records yourself if your data center/hosting provider has delegated this ability to your server. If that's the case, there is a guide on this here: [url=http://docs.cpanel.net/twiki/bin/view/AllDocumentation/WHMDocs/RdnsForBind]Configure Reverse DNS in WHM Thank you.
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  • mahesh123
    Dear sir i follow that document but i getting error root@gold [~]# host 103.15.62.67 ;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN ;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN ;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN ;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN ;; connection timed out; no servers could be reached root@gold [~]# host 10.0.0.10 Host 10.0.0.10.in-addr.arpa not found: 2(SERVFAIL) My Cpanel having nat functions help me sir thank you ..
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  • cPanelMichael
    Could you let us know if you contacted your data center/network provider to ensure they have delegated this ability to your server? Thank you.
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  • mahesh123
    @cPanelMichael sir how to create rdns sir .. when i change the ns1.domain.com and ns2.infovee.com ips when i changed getting output root@gold [~]# host 10.0.0.10 Host 10.0.0.10.in-addr.arpa/PTR/IN domain.com sir but when i changed nameserver ips my theme not attached with whmcs ....help me.. now i am using nameserver ips (8.8.8.8) (8.8.4.4) when i changed ip 10.0.0.10 the theme not attached with whmcs... Thank you.
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  • cPanelMichael
    We must first establish that you have been delegated the ability to setup a RDNS record by your host/data center before we can assist you further. Otherwise, setting up the record on your server will not make a difference. Could you let us know if you contacted your data center/network provider to ensure they have delegated this ability to your server? Thank you.
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