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E-mails going to spam box

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12 comments

  • Fereno
    Hello? My thread didn't post? What happened? [COLOR="silver">- - - Updated - - - Ignore this thread please. Making a new one. Sorry.
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  • Infopro
    Re: Hello? [quote="Fereno, post: 1563451">My thread didn't post? What happened? [COLOR="silver">- - - Updated - - - Ignore this thread please. Making a new one. Sorry.
    New users who post images and/or links, are moderated. Apologies for the inconvenience, but we do this with all new users to slow down spam postings.
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  • Fereno
    Re: Hello? [quote="Infopro, post: 1563452">New users who post images and/or links, are moderated. Apologies for the inconvenience, but we do this with all new users to slow down spam postings.
    Ah, ok. This is in regards to outgoing e-mails by the way.
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  • Infopro
    Do you note any errors checking your domain here? /http://www.intodns.com/
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  • Fereno
    [QUOTE]Nameserver records returned by the parent servers are: noah.ns.cloudflare.com. ['[COLOR="#FF0000">REMOVED FOR PRIVACY"> [TTL=172800] ivy.ns.cloudflare.com. ['[COLOR="#FF0000">REMOVED FOR PRIVACY"> [TTL=172800] l.gtld-servers.net was kind enough to give us that information.
    Nothing else much really.
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  • Infopro
    Can you briefly explain your email setup?
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  • Fereno
    [quote="Infopro, post: 1563502">Can you briefly explain your email setup?
    What do you mean? I have a VPS with WHM/cPanel where I host my website. What else would you like to now?
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  • Infopro
    Earlier you mentioned you ran a test and got this result: [QUOTE]Authentication-Results: mx.google.com;
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  • Fereno
    [quote="Infopro, post: 1563552">Earlier you mentioned you ran a test and got this result:
    Yes? That's part of an e-mail header. What about it?
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  • cPanelMichael
    Hello :) It's difficult to pinpoint any specific reason that your email is placed in the "SPAM" labels by remote email servers such as Google or Yahoo. Each of these providers utilize their own custom rules that are not always made publicly available. Most of these providers allow you to contact them for more information or to dispute their practice. For example, with Google:
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  • Fereno
    A very weird discovery. If I restart the mail server (exim) via WHM then e-mails don't go to spam boxes for a bit (a few minutes) but after that they start going to spam boxes again. I really don't understand what's going on.
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  • cPanelMichael
    [quote="Fereno, post: 1567541">A very weird discovery. If I restart the mail server (exim) via WHM then e-mails don't go to spam boxes for a bit (a few minutes) but after that they start going to spam boxes again. I really don't understand what's going on.
    It's the remote mail servers that are placing your emails in their "SPAM" folders. Have you checked the sender guidelines from a mail provider such as Google to make sure you meet their requirements? EX:
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