Module install permissions

m.akram

• February 06, 2014 10:59

Hello, i want to install live chat application but i am getting the error "You do not have permissions to access module install and use install function". How can i resolve and grant permissions in WHM.

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  cPanelMichael

  • February 06, 2014 16:05

  Hello :) Are you attempting to install this module on a website application (e.g. PHP script), or is this a WHM plugin you are attempting to install? Note that you should review documentation or obtain support from the third-party application if this is a PHP script that's generating that error. Thank you.

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  m.akram

  • February 06, 2014 16:16

  I am installing the app on website using Cpanel and i thought there might be some permission issue with WHM or server side. Error is "You do not have permissions to access module install and use install function".

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  cPanelMichael

  • February 06, 2014 16:20

  Could you post a screenshot of what page you are on when receiving this error? Is it from the "Site Software" option in cPanel? Thank you.

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  m.akram

  • February 06, 2014 16:32

  I am on the following URL when i get the error : domain-removed/chat/index.php/install/install

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  cPanelMichael

  • February 06, 2014 16:52

  That is not a cPanel application. It's a third-party application that's not developed by cPanel. Please consult with the support team for that specific script for assistance with installing their application. Thank you.

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  m.akram

  • February 06, 2014 16:57

  Thank you so much for your guidance.

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