All mail account cannot send out mail.

nicknice

• February 08, 2014 08:47

Delivery Event Details Event: inprogress unknown User: camlotoc Domain: domain.kh Sender: nick @ domain.kh Sent Time: Feb 8, 2014 10:16:22 PM Sender Host: localhost.localdomain Sender IP: 127.0.0.1 Authentication: dovecot_login Spam Score: Recipient: unknown Delivered To: unknown Delivery User: unknown Delivery Domain: unknown Router: unknown Transport: unknown Out Time: Feb 8, 2014 10:16:22 PM ID: 1WC8hj-0002fe-Tc Delivery Host: Delivery IP: Size: 635 bytes Result: In progress
I cannot send mail to any mail account. What is error of this. Why the the Sender Host & Sender IP become like that : Sender Host: localhost.localdomain Sender IP : 127.0.0.1 Any can Help me?

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  24x7server

  • February 09, 2014 12:04

  Hello, I will suggest you please check your mail logs file and update here some logs so that we can check that and assist you on this

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  nicknice

  • February 09, 2014 14:29

  Hi 24x7server , Thankyou for your reply. Normally I track the email using Email-> Mail Delivery Reports. I have did the research what your mean about the "mail logs file". It must key /var/log/exim_mainlog script for find "mail logs file" but I really don't know where the menu to type the script. Can you give me idea. Thanks.

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  cPanelMichael

  • February 10, 2014 13:53

  Hello :) Try searching /var/log/exim_mainlog for an email address that you could not send out email to. EX: exigrep user@remote-domain /var/log/exim_mainlog
  Let us know the output of one failure. Thank you.

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  nicknice

  • February 10, 2014 15:10

  Hi, I am no family with whm & cpanel. Should I know where to searching /var/log/exim_mainlog ? Thanks

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  cPanelMichael

  • February 10, 2014 18:01

  [quote="nicknice, post: 1568711">Hi, I am no family with whm & cpanel. Should I know where to searching /var/log/exim_mainlog ? Thanks
  You can use the command I provided when logged in via SSH as the "root" user. Thank you.

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  nicknice

  • February 11, 2014 16:03

  I already solved this problem. I has open ticket to ask the hosting. They said because this ip have spammer before so their need to block my maill. Now I already fixed the spammer so they will help me to unblock. Thankyou for cPanelMichael and 24x7server give me idea.v:)

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  cPanelMichael

  • February 11, 2014 16:13

  Thank you for updating us with the outcome. I am happy to see the issue is now resolved.

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