New user plan

vibol

• February 14, 2014 03:57

I create package with disk space 10000mb and bandwidth 100000mb but when i log as this account i see space still NA/oo (unlimited). and bandwidth too is alot not 100000mb Anyone experience with this ? thz

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  cPanelMichael

  • February 14, 2014 12:23

  Hello :) Did you assign the package to the account? If so, check to make sure your disk space quotas are functioning properly. You can run the following command to see if the quota is output correctly for an account: quota username
  You can also try repairing quota issues with the following command: /scripts/fixquotas
  Thank you.

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  vibol

  • February 14, 2014 16:50

  Hello again i get this root@server [/]# quota reseller root@server [/]# root@server [/]# /scripts/fixquotas Installing Default Quota Databases......Done Quota Mode: Linux journaled quota support: not available with vzaquota (disabled) checking out /backup checking out /backup Quotas have been enabled, however they may not be up to date as quotacheck has been skipped. Resetting quota for admin to unlimited M No filesystems with quota detected. Resetting quota for reseller to unlimited M No filesystems with quota detected. Reading package reseller_Free Resetting quota for u7094699 to 100000 M No filesystems with quota detected. Resetting quota for u8883686 to 100000 M No filesystems with quota detected. root@server [/]#

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  cPanelMichael

  • February 14, 2014 17:16

  Is this a VPS? If so, do you have access to the VPS hardware node? If you do have access to the VPS hardware node, please make sure second level quotas are enabled: [url=http://docs.cpanel.net/twiki/bin/view/AllDocumentation/WHMDocs/VirtuozzoQuotas]Enabling Quotas on a Virtuozzo" VPS Otherwise, please report this issue to your VPS hosting provider. Thank you.

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