Please help to find the mistake of setting up WHM or DNS/MX records

helmuc

• February 15, 2014 19:27

Good afternoon, Have I done something wrong with setting up dns and nameservers? I have just taken a dedicated server at RapidSwitch and the domain is at 123-reg, and it just seems I'm doing something wrong there... Although the website is working: email isn't working nor do the ftp data (can't use them in filezilla) :/ /http://content.screencast.com/users/helmuc/folders/Jing/media/4c9aa340-b629-42b0-9a0e-6f6d3d9ee218/mx.png When I was setting up WHM: nameservers I chose: ns1.domain.co.uk and ns2.domain.co.uk hostname: server1.outlived.co.uk? Server technical details: IP Address: 212.38.xxx.xx Subnet/Prefix: 255.255.255.0 Default Gateway: 212.38.xxx.x 1st DNS Server: 87.117.xxx.xxx 2nd DNS Server: 87.117.xxx.xxx 3rd DNS Server: 87.117.xxx.xxx ----- ----- 1st time I changed only the nameservers at 123-reg to ns1.domain.co.uk and ns2.domain.co.uk and did add the new IP address 212.38.xxx.xxx for both of them. the website wasn't loading anywhere in the world within 12 hours. Tests were performed with

• 

  dalem

  • February 16, 2014 03:30

  your SMTP port is not open and you might want to fix the errors

  0
• 

  helmuc

  • February 16, 2014 09:43

  [quote="dalem, post: 1573772">your SMTP port is not open and you might want to fix the errors
  Isn't smtp port a windows issue? humm... omg... I'm so confused :/ here is another email configuration screenshot from my cpanel: /http://content.screencast.com/users/helmuc/folders/Jing/media/441db941-29ac-46cb-afd3-0aeed28c1aff/2014-02-16_1019.png ------ next --------- here is the configuration screenshot of WHM mx entries: /http://content.screencast.com/users/helmuc/folders/Jing/media/df0d3354-4e1b-401d-b5a9-eeedf21b0a41/mx-entries.png ------ next --------- and dns zone settings for server1.outlived.co.uk: /http://content.screencast.com/users/helmuc/folders/Jing/media/06f68c7f-91d4-470d-8381-3791d4497976/server1-settings.png all my guts tell me that there is something wrong with that server1 / as well I haven't configured or created any other records for it after setting up whm. I really appreciate your help, Helmuts

  0
• 

  helmuc

  • February 16, 2014 10:07

  another strange thing is that system notifications usng info(at)outlived.co.uk are actually going through... here is a screenshot of a confirmation of an approved test ad (I manually approve all the ads before releasing them): /http://content.screencast.com/users/helmuc/folders/Jing/media/2b17d3ce-c46e-4b39-8526-07e4da0751f1/approved.png --- and ---- here is the screenshot of WHM sent email summary: /http://content.screencast.com/users/helmuc/folders/Jing/media/7f3bcc8d-dc94-43e9-a923-aff6ee75ab92/sent-summary.png any advices? tx :) Helmuts p.s. I apologise for bombarding you guys with all these screenshots.. I just don't know what is important and what isn't :/ :) tx

  0
• 

  helmuc

  • February 16, 2014 12:48

  oh.. completely forgot this part (blush) This is the mail delivery error message: /http://content.screencast.com/users/helmuc/folders/Jing/media/427d6900-6c3e-42f9-adcb-41104fa41773/error.png thank you in advance, Helmuts

  0
• 

  dalem

  • February 16, 2014 15:30

  your domain is not using cpanel's DNS servers its using your registrars changing your settings on your cpanel server will do nothing

  0
• 

  helmuc

  • February 16, 2014 15:55

  [quote="dalem, post: 1574002">your domain is not using cpanel's DNS servers its using your registrars changing your settings on your cpanel server will do nothing
  Thank you Dalem for your comment - what should I exactly change? anything here: /http://content.screencast.com/users/helmuc/folders/Jing/media/b805e16a-82e6-4ba7-81d7-d846ac489d16/2014-02-04_1314.png ? thank you in advance, Helmuts

  0
• 

  helmuc

  • February 17, 2014 00:19

  np.. tx anyway. I have found a guy who will guide me through this process :) all the best to you all, Helmuts

  0
• 

  cPanelMichael

  • February 17, 2014 14:40

  Hello :) Please ensure you upload images/screenshots directly to the post as an attachment instead of providing a third-party URL. This provides users with a more trusted environment for reviewing images. Let us know if you require any additional assistance with your DNS configuration. Thank you.

  0

Please sign in to leave a comment.