transfer account into existing reseller account

kjg

• February 19, 2014 04:24

Situation: A number of accounts on different servers that are to be transferred to a new server and to different resellers (we use resellers only internally for admin purposes/shared ip handling, etc so they are all ours to setup as we wish). Each reseller has its own shared IP. Problem: When transferring an account we can only choose to use standard shared IP or dedicated IP and can not set ownership for account. So we have to: 1) transfer as usual to standard shared IP and root as owner 2) change owner of account to correct reseller 3) change IP to correct shared IP It is quite a few accounts that are to be transferred so if it is possible somehow to transfer into a resellers account directly it would be much easier. Any ideas how to do this all at once instead and avoid the IP for the site being changed twice? // kjg

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  cPanelMichael

  • February 19, 2014 15:59

  Hello :) Do the resellers already exist on the destination server? If so, you should see the reseller name associated with the account when fetching the account list with "Copy Multiple Accounts/Packages From Another Server" in WHM. The copied account should retain that ownership. Thank you.

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  kjg

  • February 19, 2014 16:21

  Hi Michael Thank you for your reply. No, the resellers do not exist on the server from where we transfer the accounts. Suppose the ownership issue could be solved via fist creating the resellers on those servers and change ownership to the correct reseller before transferring. The problem with the IP change is however not solved this way as far as I can see. There is no option to select the actual resellers shared IP anywhere. // kjg

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  cPanelMichael

  • February 19, 2014 16:55

  It's not possible to choose a specific IP address that is assigned to an account upon account transfer. It will automatically select the main shared IP address or the first available dedicated IP address. You may want to vote and add input to the existing feature request here: [url=http://features.cpanel.net/responses/add-the-ability-to-tranfer-accounts-in-to-a-reseller-account-keeping-the-reseller-dedicated-ip-settings-and-nameservers-in-mind_2]Add the ability to tranfer accounts in to a reseller account, keeping the reseller dedicated IP settings and nameservers in mind | cPanel Feature Requests Thank you.

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