Dedicated Server "IP Whitelist"

Danr

• February 20, 2014 04:08

Hello all! I have a trouble, I was working with my Dedicated server with WHM, and suddenly, I couldn't login to it in none of the services. What I made? I Logged in a different "IP" and went to " security center > Brute Force Protection cPHulk" and I put on Wihtelist the "IP" of my router". Now I can login. But I'm having problems, when i check one of my services, (FTP for example) does not work correctly, sometimes disconnects, and that before, did not happen. My question: Do you have any solution? Did I do it right?

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  cPanelMichael

  • February 20, 2014 13:29

  Hello :) cPHulk only restricts authentication, so it would not cause a disconnect. Do you notice any particular entries in /var/log/messages when your FTP connection is terminated? Do you have any firewall rules enabled that could be limiting FTP traffic? Thank you.

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  Danr

  • February 27, 2014 11:43

  Hi The problems start in all service... email, ftp... And starts when i log in with the IP I said before... when I log in with another IP it's work. Any suggestions?? :)

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  cPanelMichael

  • February 27, 2014 13:46

  Could you elaborate on the exact message you receive when attempting to login? Is it an authentication failure or complete connection rejection? Thank you.

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  Danr

  • March 07, 2014 09:26

  No logs, When I try to enter, sometimes, it's blocks (no response). I have to recharge to log in again. I don't know it that probles is of my connection or my configuration of dedicated server

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  cPanelMichael

  • March 07, 2014 16:28

  Check the following log files the next time this happens and see if you notice any output related to the request: /usr/local/cpanel/logs/login_log /usr/local/cpanel/logs/error_log
  Thank you.

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