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Access Logs missing from ~username/access-logs

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4 comments

  • vanessa
    I've seen this issue before, specifically when users try to access files in here through FTP or file manager. First, check the symlink to make sure it's actually linked to /usr/local/apache/domlogs/$domain. Last time I encountered this I just ended up creating a bind mount from the domlogs to another folder in the user's account to get around it. Didn't mess with it enough to see why the symlink couldn't be followed. I can look into it more if you need.
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  • sneader
    Ack, that was it. The symlink was pointing to a prior username... there was some domain or username change on this account a while ago, and something must have gone wrong. Thanks for pushing me in the right direction!! - Scott [COLOR="silver">- - - Updated - - - Here is what I did to fix it. 1) cd /home/username 2) Confirmed that the symlink was pointing to the wrong domlog directory. 3) Removed the bad symlink: rm access-logs 4) Created symlink to the correct user domlog directory: ln -s /usr/local/apache/domlogs/username/ access-logs 5) Since I did this as root, I had to change the ownership of the symlink: chown -h username.username access-logs Of course, substituted the actual account username for the word 'username' in these examples. :-) Now Scott 2016 can find this the next time it happens. :-)
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  • cPanelMichael
    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
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  • vanessa
    Ahh - glad to see that fixed it. It wasn't so easy for me last time. Thanks for posting your resolution, too. I'm sure it will help others.
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