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Subdomain mania

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4 comments

  • vanessa
    do: ping cloud.domain.com Does it resolve to an IP? With domain.com being your actual domain of course. Looks like mod removed it.
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  • wriver4
    Hi Vanessa pings and traces domain.com Thought it pinged and traced sub.domain.com but is not currently. Added * cname on GD as it is the primary domain. Funny same experience on Blue H for a non-primary subdomain. Confused in wbmg. Mark
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  • wriver4
    That fixed it and tested another subdomain on a nonprimary domain. It works correctly. I may be on an old cpanel version on BH. My current version is WHM 11.40.1 (build 11). If I remember correctly this used to be an issue. It has been a few years since I have played with cpanel as an admin. [Solution] So for those of you who are having trouble with sub.primarydomain.com working, check your registrar dns it should have cnames for WWW and * pointing to the A record of primarydomain.com. @ also equals primarydomain.com Please mark as solved.
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  • cPanelMichael
    Hello :) I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
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