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MySQL and PDO upgrade problem

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3 comments

  • cPanelMichael
    Hello :) Check to see if the account experiencing this issue is using an individual php.ini file. It's possible that the user's php.ini file is not setup correctly. Thank you.
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  • lth2h
    Thanks for the reply. None of the accounts in question are using an individual php.ini file. We also found the box seems to have not upgraded php from 5.3 to 5.4. At least phpinfo was reporting 5.3 was the version number. We found in a directory of "failed" upgrades the libphp5.so and moved that into place. Sites now are reporting that they're using 5.4. We are now seeing a new error: Warning: PDO::__construct(): The server requested authentication method unknown to the client [mysql_old_password] in DatabaseConnection->__construct() So the questions now are: 1) why did cPanel report that the upgrade succeeded when it apparently didn't 2) (and more importantly) how do we fix this new error? Thanks in advance.
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  • cPanelMichael
    1. Feel free to open a support ticket so we can review the EasyApache build logs on your system to determine why it reported success during a failure. Post the ticket number here so we can update this thread with the outcome. 2. This seems like a separate problem. Assuming EasyApache now completes successfully, please open a new thread for this so we can investigate further. Thank you.
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