"Certificate 1 is expired" installing wildcard SSL from cPanel

robb3369

• March 01, 2014 20:18

We have a few sites we use for testing and demo purposes on one cpanel account that has several sub-domains using the same wildcard SSL certificate. We've noticed that in the last few months we've been having issues installing the wildcard SSL certificate on one of the sub-domains via the "Use Certificate for New Site"... We always get the error "Certificate 1 is expired"... Now, we can install the certificate via WHM using the "Install an SSL Certificate on a Domain" without the error. Any thoughts?

• 

  cPanelMichael

  • March 03, 2014 14:33

  Hello :) Could you open a support ticket using the link in my signature so we can take a closer look and determine why this error message is occurring? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  0
• 

  robb3369

  • March 03, 2014 15:05

  Ticket 4626047 created...

  0
• 

  cPanelMichael

  • March 04, 2014 15:12

  To update, it looks like the OpenSSL verifier is determining that the SSL cert is expired. The user was asked to provide an updated certificate if possible. Thank you.

  0
• 

  robb3369

  • March 04, 2014 17:05

  Actually it was the Globalsign Root CA expired on Jan 28, 2014 and the the ca-bundle.crt was not updated even after running the "yum update ca-certificates" command, but the ca-bundle.trust.crt file was updated... So I copied ca-bundle.trust.crt to ca-bundle.crt and was able to move the SSL cert to other hosts with no error.

  0
• 

  cPanelMichael

  • March 04, 2014 17:50

  Thank you for updating us with the outcome.

  0

Please sign in to leave a comment.