Failed to perform full backup?

mteigers

• March 04, 2014 12:24

I have nightly backups configured and they are supposed to send to S3 as well however my logs indicate that the backups are failing altogether Here is my log: /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: /var/cpanel/dnsadmin/sock: socket ignored /bin/gtar: Removing leading `/' from hard link targets /bin/gtar: /var/cpanel/user_pw_cache/513: Read error at byte 0, while reading 87 bytes: Input/output error /bin/gtar: /var/cpanel: file changed as we read it /bin/gtar: Exiting with failure status due to previous errors [backup] Failed to perform full backup of /var/cpanel/ to /backup/2014-03-04/system/dirs/_var_cpanel.tar.gz /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names [backup] System backups will not be uploaded to any remote destinations Notification => myemail@myemail.com via EMAIL [level => 2] Notification => root@mydomain.com via PAGER [level => 2]

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  cPanelMichael

  • March 04, 2014 17:53

  Hello :) You may want to look into the following log message: [QUOTE]/bin/gtar: /var/cpanel/user_pw_cache/513: Read error at byte 0, while reading 87 bytes: Input/output error
  Have you noticed any additional messages in /var/log/messages or /var/log/dmesg that might indicate filesystem errors or a failing hard drive? Thank you.

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  mteigers

  • March 04, 2014 18:05

  Thanks for the response! I can't seem to read that file: root@prime [~]# tail -n 15 /var/cpanel/user_pw_cache/513 tail: error reading `/var/cpanel/user_pw_cache/513': Input/output error
  Would it be safe to delete? Also log messages don't appear to indicate anything additional.

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  cPanelMichael

  • March 04, 2014 19:03

  You can try moving that file out of the way, but note that it's not normal for a file to display "Input/output error". It indicates a possibility that the file is corrupted. Thank you.

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  cPanelPeter cPanel Staff

  • March 04, 2014 19:23

  Hello, Input/output errors like that are normally a bad indication that hard drive failure is imminent. I recommend you get that drive replaced ASAP. Check dmesg output for disk errors as well.

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  mteigers

  • March 12, 2014 06:08

  Awesome... So you're right about the hard drive failing :(. Now it's even more important I get these backups working as all of my backups are local... I'm getting the following errors: /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: /var/cpanel/dnsadmin/sock: socket ignored /bin/gtar: Removing leading `/' from hard link targets /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names /bin/gtar: Removing leading `/' from member names [backup] System backups will not be uploaded to any remote destinations Notification => polds@domain.com via EMAIL [level => 2] Notification => root@domain.com via PAGER [level => 2]
  

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  cPanelMichael

  • March 13, 2014 16:39

  The output in your last response does not show any specific error messages. The message you see is in reference to the system backups uploading to a remote destination. This is documented here: System Backups Thank you.

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