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Email Issues

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4 comments

  • Shane3673
    I did a bunch of crap. Forcing updates to CPanel and Roundcube. Restoring backups for really old, then restoring new backups. Something worked....For now at least.
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  • cPanelMichael
    Hello :) Please let us know the specific error messages that are encountered. What is output to /var/cpanel/roundcube/log/errors when Roundcube fails to load? Thank you.
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  • Shane3673
    I will check that if it happens again. It wasn't just roundcube though. It was everything. Even though my outlook was not producing errors, I was not getting my emails. I can even look into the logs on WHM and it shows my emails as being sent or recieved, but would not pull down from the server to my client. Roundcube was saying cannot connect to storage server. Horde and Sqiruel Mail both said login failed which is weird because I had to login before that at the webmail portal. Windows Live Mail was getting send and recieve errors but I do not have them infront of me at this time.
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  • cPanelMichael
    Yes, please feel free to post output from the error messages or logs if this happens again. Thank you.
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