SSL Autofill by Certificate

squadx

• March 05, 2014 09:18

I'm not sure if this is a Comodo/VPS/WHM issue However, I purchased a cheap little SSL from Comodo with my domain I am using for the server, but when I try to install it via "Install SSL on a Domain.." I enter the domain, enter the Certificate as provided by Comodo, but when I try to "Autofill by Certificate" to get the Private Key in, it just hangs at the loading bar forever, and never completes. Also tried with and without the provided CA Bundle. Tried 3 different browsers (opera base install, chrome w/no extensions, and firefox), checked error logs I would think to check, ran tails while doing the install on all log files in cpanel and apache. I see nothing "error out" but it just won't autofill.

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  cPanelMichael

  • March 05, 2014 16:34

  Hello :) Did you generate a CSR/Key for this domain name before purchasing the certificate? Thank you.

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  squadx

  • March 05, 2014 17:57

  Yeah, it was required by them before I could continue the process. I can load the self signed one fine for some reason.

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  cPanelMichael

  • March 05, 2014 18:31

  Does the certificate install successfully if you paste the cert/key details into the fields manually? Thank you.

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  squadx

  • March 05, 2014 18:37

  I was just able to paste the "text version" they sent directly in the email, the copy paste from the CRT file wasn't matching my private key for some reason. But I believe I finally got it working. You can mark this resolved. Thanks

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  cPanelMichael

  • March 05, 2014 18:45

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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