Disable Redirection doesn't work

MaRiOsGR66

• March 14, 2014 06:36

Hello, on some Addon domains there is a redirection enabled, I press "Manage Redirection" then "Disable Redirection" I get the message "Redirection has been disabled on domain.tld." then I press Go Back and the redirection is still there. This happens for all the 6 addon domains. I try it the other way, I press "Manage Redirection" then erase the url from the box, then press Save, then I gett the message domain.tld is now being redirected to nowhere (Redirection Disabled!) I press Go Back and still there it is!!! any ideas for help?

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  cPanelMichael

  • March 14, 2014 18:16

  Hello :) Could you open a support ticket so we can reproduce this issue? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  MaRiOsGR66

  • March 17, 2014 12:56

  Hello Michael, I managed to fix it by editing the .htaccess files with vi and erasing the lines manually, then the redirection entry had disappeared from cpanel.

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  cPanelMichael

  • March 18, 2014 16:35

  I am happy to see you were able to resolve the issue. Feel free to let us know if issue occurs again. Thank you.

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