VPS WHM - Amazon S3 backup

johnchristy

• March 20, 2014 04:56

hi Today I tried WHM Backup configuraion and optionally I was able to provide my Amazon S3 backup location. I'm 200% sure my Bucket name, Access/Secret keys are correct. Tried few times and getting this error : Error: Validation for transport "Amazon Cloud" failed: Could not upload test file: SignatureDoesNotMatch: The request signature we calculated does not match the signature you provided. Check your key and signing method. Screenshot : .vB Any idea? Thanks

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  cPanelMichael

  • March 20, 2014 21:13

  I have not seen any other reports of error messages such as "Could not upload test file: SignatureDoesNotMatch". Could you try entering the secret key again and see if the issue persists? If so, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  johnchristy

  • March 20, 2014 23:39

  [quote="cPanelMichael, post: 1601091">I have not seen any other reports of error messages such as "Could not upload test file: SignatureDoesNotMatch". Could you try entering the secret key again and see if the issue persists? If so, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
  Hello Your Request id is: 4694659. I have already authorized public SSH keys. Thanks

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  johnchristy

  • March 21, 2014 09:22

  [quote="johnchristy, post: 1601212">Hello Your Request id is: 4694659. I have already authorized public SSH keys. Thanks
  This issue has been resolved. I copied access keys from

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  cPanelMichael

  • March 21, 2014 12:59

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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  briansol

  • March 21, 2014 21:50

  The keys sometimes copy with a " " space at the end. double check your clipboard in notepad/etc before pasting.

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  Jonathan More

  • March 31, 2014 08:18

  I added also Amazon S3 backup to my backups, but I see that it back up only accounts, not system dirs or files. System backup still gets backed up to my server though. Is there a way to get those also included to Amazon backup?

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  cPanelMichael

  • April 03, 2014 16:12

  [quote="Jonathan More, post: 1608342">I added also Amazon S3 backup to my backups, but I see that it back up only accounts, not system dirs or files. System backup still gets backed up to my server though. Is there a way to get those also included to Amazon backup?
  Please see this document: System Backups - Remote Destinations Thank you.

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