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Support for multiple network interfaces (overcoming AWS private IP addresses limit)

Comments

9 comments

  • cPanelMichael
    Hello :) This is discussed on the following thread: Multiple NICS Thank you.
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  • jndawson
    Hello :) This is discussed on the following thread: Multiple NICS Thank you.

    That link is broken (along with many others - new forum software issue, maybe?) and it's the topic I'm trying to find out about. Is there an actual working link? Or some other location that discusses using more than one NIC in cPanel?
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  • cPanelMichael
    The URL should now load well. Thank you.
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  • jndawson
    Michael,
    The URL should now load well. Thank you.

    The URL loaded, and the one big surprise is that cPanel can't see more than one nic for public use. Here's the issue: We had one IP (the license IP) on eth0 (new box that we've brought up. After lots of testing, want to add a /27). We were having some routing issues, and the network guys said that IP is on a subnet behind an old fire wall that has been starting to show its age. A new nic (eth1) was added and a /27 subnet (different one than the original IP is in) was made available. We added the IPs to eth1 with the intention of turning up the nic, testing, then getting the license moved to the new IP. Ha! Best laid plans and all that. Once eth1 was turned up, cpanel couldn't function - no whm, no cpanel, no mail, no nothing. So I logged in via ssh to the new IP, checked that eth0 was still up, but couldn't route to it, ping it or anything else. Did everything I know how to do. Then turned off eth1, restarted, and back to the beginning. How do we renumber onto another nic without breaking things? Ancillary question: why can not cpanel use more than one nic?
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  • cPanelMichael
    Hello, You may find this thread helpful:
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  • jndawson
    Hello, You may find this thread helpful:
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  • cPanelMichael
    As far as licensing, you can update the IP address that's licensed for cPanel through the Manage2 interface (if you are a cPanel Partner), by contacting cs[@]cpanel.net via email, or by opening a support ticket using the link in my signature. The network configuration change is not manageable through the cPanel/WHM software (though you can modify the ETHDEV value in /etc/wwwacct.conf). Thank you.
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  • jndawson
    As far as licensing, you can update the IP address that's licensed for cPanel through the Manage2 interface or by contacting cs[@]cpanel.net. The network configuration change is not manageable through the cPanel/WHM software (though you can modify the ETHDEV value in /etc/wwwacct.conf). Thank you.

    No, you can't. Manage2 doesn't exist. See Support Request Id 6271753.
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  • cPanelMichael
    Thanks, I've updated my post to reflect that information. I see that our customer service team is now handling your license questions.
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