Whm security, access to server or DNS configuration problem

delalibera

• April 01, 2014 00:58

Hello, I need same help. I have a VPS in Godaddy Every day I have the following problem, I access my WHM panel and the login is performed but some time later I'll try to login again and I can't It seems my ip or my user was blocked by WHM What amazes me is that when this happens I run a tracert in windows cmd for my main domain, and the last jump it return a another domain from my vps I am sending you attached the image of my tracert In attached file I execute the tracert to my main domain: tracert domain.com.br The tracert runs but the last two lines it returns: ip [208.109.xxx.xxx] I do not know if this problem is a safety latch or linux or cpanel or is something wrong on the server/dns configuration May someone help me? Thank you.

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  cPanelMichael

  • April 02, 2014 15:23

  Hello :) I suggest checking to see if the "root" user was blocked by cPHulk brute force detection. As for the traceroute, you should focus on the IP address returned and configure RDNS for that IP address. Thank you.

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