HELP: I need it to enter with and without www

zoahr

• April 06, 2014 05:23

I opened a new account in WHM and gave him the name of the domain. When I try to enter a prefix www, it will not let me .. just no prefix site running. Help please step by step .. I need it to enter with and without www Thank you Zoahr

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  Infopro

  • April 06, 2014 10:47

  You shouldn't need to do anything special here. You might try resetting any changes you made there.

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  zoahr

  • April 06, 2014 11:31

  [quote="Infopro, post: 1613652">You shouldn't need to do anything special here. You might try resetting any changes you made there.
  Thank you.. well i didnt make chaning and it didnt work.. Are you shure uts auto, cise on anotger acount i saw that it made some other ebtrace like automatkly.mydomail.co.il

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  cPanelPeter cPanel Staff

  • April 06, 2014 13:32

  Hello, I just went to the domain name in question (with and without www) and both worked just fine. Are you still experiencing the issues? If so, it sounds like it could be a caching issue or some other network issue. Can you access the site(s) from a different location?

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