check_cpanel_rpms failed dependencies

bojan050

• April 09, 2014 12:42

Hi, I think I accidentally did something wrong (being somewhat of a NOOB) and I tried to make it right by executing : /scripts/check_cpanel_rpms. Unfortunately I got this error: [20140409.193621] error: Failed dependencies: [20140409.193621] libgd.so.2()(64bit) is needed by cpanel-webalizer-2.23_05-2.cp1136.x86_64 [20140409.193621] W Error Code: 163 [20140409.193621] E The following possible errors were detected while installing RPMs: [20140409.193621] E Failed dependencies I am running WHM 11.42.1 (build 5) Any ideas?

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  cPanelMichael

  • April 09, 2014 19:26

  Hello :) Are you using any custom repositories in the /etc/yum.repos.d directory that did not come standard with your OS? Thank you.

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  bojan050

  • April 09, 2014 19:52

  Hi! These are the repos in that directory: centalt.repo CentOS-Base.repo CentOS-Debuginfo.repo CentOS-Media.repo CentOS-Vault.repo epel.repo epel-testing.repo mirrors-rpmforge mirrors-rpmforge-extras mirrors-rpmforge-testing newrelic.repo rpmforge.repo

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  bojan050

  • April 10, 2014 10:46

  I am wondering, the rpm that causes the issue, cpanel-webalizer-2.23_05-2.cp1136.x86_64, is the only one with cp1136. That seems to me like an old version, as the rest of the rpms are 1142.

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  cPanelMichael

  • April 10, 2014 16:57

  You have several custom repositories added to the /etc/yum.repos.d directory. It's likely a newer version of the GD libraries are installed on this server compared to what the cPanel Webalizer binaries have been compiled with. cPanel only supports using the stock CentOS, RHEL, or CloudLinux RPM package repositories. You will need to either downgrade GD 2.1 to GD 2.0, or to install both old and new versions of libgd at the same time. Note that you may want to remove the non-standard repo files to prevent further problems. Thank you.

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