Webmail subdomain not working
Since i have WHM 11.42.1 (build 5) version, https://webmail.domain.com gives me ssl error :
Codice di errore: ERR_SSL_PROTOCOL_ERROR
I tried to disable proxy subdomains and reenable but the problems persists
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I'm having the same issue, it happens when an ordinary subdomain is created in a hosting account. Shortly after the subdomain is created, cPanel's proxy subdomains break on every domain on my server. 0 -
[quote="njbentley1, post: 1634092">I'm having the same issue, it happens when an ordinary subdomain is created in a hosting account. Shortly after the subdomain is created, cPanel's proxy subdomains break on every domain on my server.
Please let us know which version of cPanel is installed on your system, and the exact steps we can take to reproduce the issue. Include any details such as if it happens on every account, or if it only happens on certain domain names. Thank you.0 -
Please make sure port 443 is opened the new update, changed the redirection method. previously, http://cpanel.domain.com redirections to https://cpanel.domain.com:2083 now, http://cpanel.domain.com redirections to https://cpanel.domain.com alternatively use http://domain.com/cpanel 0 -
[quote="cPanelMichael, post: 1634661">Please let us know which version of cPanel is installed on your system, and the exact steps we can take to reproduce the issue. Include any details such as if it happens on every account, or if it only happens on certain domain names. Thank you.
At the end of /etc/httpd/conf/httpd.conf is the section for redirection: # CPANEL/WHM/WEBMAIL/WEBDISK/AUTOCONFIG PROXY SUBDOMAINS with 2 subsections: - first without ssl: ... - second with ssl: ... SSLEngine on SSLProxyEngine On SSLCertificateFile /var/cpanel/ssl/cpanel/mycpanel.pem SSLCertificateKeyFile /var/cpanel/ssl/cpanel/mycpanel.pem SSLCertificateChainFile /var/cpanel/ssl/cpanel/mycpanel.pem ... When somebody add a domain/subdomain, /etc/httpd/conf/httpd.conf is changing. After that x.y.x.3:443 apears in the first subsection, without ssl. The redirection fail with a loop if it is a ssl certificate for x.y.x.3 or redirection will fail with ssl error if x.y.x.3 does't have a ssl certificate. After: /usr/local/cpanel/bin/build_apache_conf /scripts/restartsrv_httpd the line x.y.x.3:443 disapear from first section(without ssl) and remain just in second section, with ssl, and redirection of webmail.domain.com is functional. Redirection problem reapears after another domain/subdomain added. (Instead of running /usr/local/cpanel/bin/build_apache_conf you can manualy edit /etc/httpd/conf/httpd.conf and remove x.y.x.3:443 from first subsection, without SSLEngine on, and restart httpd) Sorry for my bad english, I hope this will help you find the problem. Thanks very much.0 -
Release 11.42.1.12 0 -
[quote="danielg1b03RfJv, post: 1637471">Release 11.42.1.12
Please note that a resolution for internal case number 99565 has not yet been released. Thank you.0 -
The plan is to push a new 11.42 build to the "Current" build tier today, then on to the "Release" tier tomorrow, to address the proxy subdomain issues. A build that addresses these issues for 11.43 (11.44 development build) was released yesterday. Note that release dates can change due to unforeseen circumstances. Thank you. 0 -
Re: webmail ssl loop Very useful. I had the same problem after replacing SSL certs due to heartbleed, but only noticed it in the last couple of days. Just to be clear, this line: [QUOTE]# CPANEL/WHM/WEBMAIL/WEBDISK/AUTOCONFIG PROXY SUBDOMAINS
should be edited to remove the https port, like so: [QUOTE]# CPANEL/WHM/WEBMAIL/WEBDISK/AUTOCONFIG PROXY SUBDOMAINS
Reboot apache afterwards, to implement the change: [QUOTE]sudo service httpd restart0 -
Re: webmail ssl loop [quote="lferreira, post: 1625021">After digging in, I've found the solution. changing the SSL certificates as discribed above caused cpanel some bug, altering httpd.conf in the following line of the http redir to: this line was causing the redirect of https to be captured by http rules (forward to https) causing this was the loop hope this helps someone in the future Cheers [COLOR="silver">- - - Updated - - - also, a quick way of fixing if was telling cPanel to generate a new httpd.conf by running
Thanks lferreira, this is exactly what the problem was in my case. Does anybody know why the httpd.conf would be configured this way? What would cause this to happen and/or how can I prevent it from happening if the httpd.conf file gets regenerated again?0 -
Re: webmail ssl loop [quote="jpvanoosten, post: 1644411">Thanks lferreira, this is exactly what the problem was in my case. Does anybody know why the httpd.conf would be configured this way? What would cause this to happen and/or how can I prevent it from happening if the httpd.conf file gets regenerated again?
Please check to see if the issue persists after upgrading to cPanel version 11.42.1.15. It's currently released to the "Current" build tier, and is expected to reach the "Release" tier later today. Thank you.0 -
Re: webmail ssl loop My proxy domains opened correctly after nightly upgrade to 11.42.1 (build 15) so looks like the fix worked. And the 80/443 ports in httpd.conf are not mixed anymore within VirtualHost lines. Thank you 0 -
Re: webmail ssl loop [quote="TomKu, post: 1644852">My proxy domains opened correctly after nightly upgrade to 11.42.1 (build 15) so looks like the fix worked. And the 80/443 ports in httpd.conf are not mixed anymore within VirtualHost lines. Thank you
I am happy to see the issue is resolved. Thank you for updating us with the outcome. Note that 11.42.1.15 is now available on all 11.42 build tiers.0
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