Skip to main content
cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

Horde not listing mailboxes from default account login

Comments

7 comments

  • cPanelMichael
    Hello :) You should be able to select "Folder Actions ? Show All Mailboxes" on the left side panel within Horde, and you will see the inboxes of the account's email users. Thank you.
    0
  • BlueSteam
    Thank you, this has resolved the issue. One last thing, the inboxes are showing twice in the list on the left. Once under the "Folder Actions" button and once ABOVE as well. What's the point of them being listed twice? See attachment.
    0
  • cPanelMichael
    In Horde, browse to: "Preferences > Mail > Folder Display" Does it make a difference if you deselect "Use IMAP mailbox subscriptions?"? Thank you.
    0
  • BlueSteam
    It's already deselected. What now? :P
    0
  • cPanelMichael
    If you access another webmail application such as Roundcube, you should be able to go to "Settings > Folders" and subscribe/unsubscribe to the additional subscriptions you are referring to. Thank you.
    0
  • BlueSteam
    Hi, I haven't tried your suggestion because I don't think that's a valid reply. My question is about Horde not Roundcube. The question was WHY are the mailboxes listed twice on the left? Below and above the "Folder Actions" button? Thanks
    0
  • Infopro
    [quote="BlueSteam, post: 1624492">Hi, ... The question was WHY are the mailboxes listed twice on the left? Below and above the "Folder Actions" button? Thanks
    What do you see when you login as an email user (name@domain.com) instead of the default account username?
    0

Please sign in to leave a comment.